Rich Muller is Chief Operating Officer of Vacation Resorts International (VRI) and Trading Places International (TPI), which provide resort and homeowners’ association management services, as well as exchange and other leisure services, to the shared ownership industry. He provides leadership and oversees service delivery for the owners at VRI- and TPI-managed resorts and club locations in North America.
Mr. Muller has over 45 years of experience in the Hotel, Restaurant and Hospitality industry, including 26 years with VRI. His background and experience include concentrations in lending, finance, and accounting. He is a Registered Resort Professional (RRP) and has been intrinsically involved in the successful adoption of legislative and regulatory statutes initiated by The American Resort Development Association (ARDA) In the course of his lengthy career with VRI, Mr. Muller assumed increasing levels of responsibility and leadership positions contributing to the company’s growth and status as the country’s largest manager of independent timeshare resorts.
Stacey Shilling is the Sr. VP of Operations both Vacation Resorts International (VRI) and Trading Places International (TPI). She has over 35 years of experience in the hospitality industry. Stacey maintains a very active role in both companies, as she is responsible for a full spectrum of projects and services. Her passion for customer service and solutions, mirrored with her robust business skills and amiable attitude are large contributors to both companies’ continued success.
Stacey is a licensed insurance agent for the state of California. Her community involvement is strongly centered on her love for animals. Stacey is a huge donator and supporter of Ariel Dog Rescue and various other humane societies.
Teresa Brandt has over 25 years of accounting and finance management experience. Teresa’s expertise lies in the management and oversight of corporate accounting compliance requirements to ensure financial deliverables. She currently oversees all corporate finance and accounting for Vacation Resorts International and Trading Places which involves the monthly reporting of financial statements, budgets, SEC reporting schedules, and compliance with internal and external audit. Teresa also oversees corporate accounting operations, which includes: general ledger accounting, accounts payable, accounts receivable, billing and payroll. Ms. Brandt received her bachelor’s degree in finance from California State University, Fullerton.
Mr. Bruette has been with VRI since 1986. Mr. Bruette is responsible for all aspects of resort accounting, financial analysis, budget preparation, coordination of resort independent year-end accounting services including tax reporting and resort cash management for VRI.
Jan Samson is the Senior Vice President Business and Corporate Development for Vacation Resorts International. Ms. Samson is responsible for new business, acquisition of management contracts, renewal of existing contracts, business alliances, and development of corporate programs & special projects.
Prior to joining Vacation Resorts International in 2004, she held a variety of operational management, accounting and executive-level controllership positions with major hospitality and vacation ownership businesses. She has more than 33 years of experience in the industry. Ms. Samson graduated from Ferris State University with a bachelor’s degree in hospitality management and an associate’s degree in accounting. She is active in ARDA and holds a community association license in the state of Florida.
Mr. Wilcox is the Sr. Vice President of Resort Management for Trading Places International and has over 35 years of experience in the hospitality industry. He studied Business Administration at the University of Utah. Mr. Wilcox has been awarded the Professional Community Association Manager (PCAM) designation with the California Community Associations Institute (CAI), and has a Registered Resort Professional (RRP) designation through the American Association of Resort Developers (ARDA). His expertise is in association and resort management, board of director training, land title research and inspection, and transition management. Mr. Wilcox’s palate of skills has helped grow the services that VRI provides to its clients.
Mr. OBrien has been with VRI since 1986. Mr. OBrien has been in the hospitality industry for over 30 years, working in the timeshare industry for the last 32 years, is responsible for resort operations at all VRI-managed resorts in the Western region of the U.S. and shares responsibility for the Central region of the U.S. with Royce Pennington. Mr. OBrien has a degree in Restaurant, Hotel, and Institutional management from Purdue University, and currently serves on several Association Boards of Directors. Mr. OBrien's experience and leadership has helped grow the company and provides a solid foundation for its continued expansion.
Mr. Pennington has been with VRI since 1990, and has worked in the resort and property management industry for over 26 years. Immediately prior to becoming a VRI employee, he served as General Manager of a large multi-use resort development. His extensive experience in resort administration, operations and development afford him the uncommon ability to provide guidance and direction to on-site managers and staff from a "hands-on" perspective. Mr. Pennington oversees VRI's Southwest region and shares responsibility for the Central region of the U.S. with Tom O'Brien.
Scott W. Dravis, RRP serves as Senior Vice President of Resort Operations for Vacation Resorts International and is responsible for company operations in the Eastern region. Overseeing company operations for resort locations in the northeast, middle Atlantic and Florida regions, Scott is based out of VRI’s east coast regional office in Hyannis, Massachusetts. Mr. Dravis holds a Bachelor of Science Degree from Maine Maritime Academy and has over 30 years’ experience in the hospitality industry including 27 years with VRI. Scott holds the Registered Resort Professional (RRP) designation with the American Resort Development Association (ARDA) and currently serves on the ARDA NE Executive and Legislative Committees and has actively participated in many ARDA sponsored legislative and regulatory initiatives in support of timeshare owners and consumer protection.