Owner/Guest Feedback

I have been a member of MROP/VRI resorts for many years. Today in making a cancellation and reservation, I was so appreciative of Juana and her kind and helpful service. She made me feel so important and she was so willing to help me solve our problems. Juana was outstanding to work with in solving our problems and giving exceptional service.

Thank You,
Larry & Trudee Fuller

Our management company, Vacation Resorts International has hosted a rental program for the last few years that has been a significant revenue producer for our resort at Sedona Springs as well as our 'sister' resorts The Villas of Sedona and the Villas of Poco Diablo also here in Sedona. The rental program has exposed us to many new prospective buyers and is now responsible for over 20% of our occupancy. The rental income has enabled us to keep our annual fees at the same rate for several years. VRI has complete responsibility for this program with minimal effort required by the on-site staff. This program has proven to be a win-win for VRI and Sedona Springs.

Robert E., Treasurer, Sedona Springs Resort Board of Directors

We just got back from spending a few days at The Round House Resort in Pinetop, Arizona. I wanted you to know how pleased we were with the staff who worked there. Checking in and out was a breeze and everyone went way beyond the call of duty to make sure that we were having a good time and had everything that we needed. The rooms were immaculate and very clean. Everything worked and the kitchens were adequately equipped. You can be sure that we will spread a good word for The Round House Resort.

Jon H., Round House Resort

We would like to take this opportunity to commend Jonathan Ogden, our travel consultant, for the wonderful work he has done helping us with our first ever cruise and our first ever "resorts to ports" with TPI. We chose TPI over II largely because Jon added a personal touch and gave us very pertinent advice as we dealt with the various issues involved with both cruising and using "resorts to ports" as our method to cruise. We are very grateful for his assistance. So far, everything has gone well and we believe Jon has put us in a very good cabin. When the cruise line offers incentives and deals, we know Jon will alert us and offer more sound advice. Assuming that we like cruising, we look forward to more "Resorts to Ports" and working closely with Jon.

Karen and Bruce, Sanibel Beach Club

Just a note to extend a sincere "Thank You" to Vicki Rahlfing at Bonita Resort & Club. My wife and I have traveled the world and have experienced all kinds of people in a multitude of countries. The difference maker is always Hospitality. The ability to generate a sincere feeling that welcomes while at the same time maintaining a professional flair of competence. Although Vicki is a stickler about following the rules, her conveyance of expectations is logical and comfortable. We want to share our feelings with management and let you know how successful this individual is in representing your organization to the public. "Hat’s Off" to Ms. Rahlfing for giving of herself to make owners and friends appreciative of the BR&Club experience.

Sincerely Week 33/Unit 301, Bonita Resort & Club

I just wanted to let you know that we had a great trip, and specifically wanted to let you know that Grant was very helpful. We had a group of friends that at the last minute needed to stay in Vail. We called for a single night, and Grant helped us out with a reasonable rate, and got all of our friends taken care of. Here is to a job well done!.

Wendy, Aspen at Streamside

The best place I have ever stayed, really close to everything and the Links course was the best. I was really impressed, I will recommend and stay at Bay Club in the future, Thank you very much for the best week ever.

Mitch, Bay Club of Sandestin

The service was above and beyond our expectations! We have traveled to many locations through our home timeshare & feel this is one of the best managed resorts we have been to.

K.F., Beach Club I

Great vacation! This is a beautiful resort. Very comfortable! Our 2nd stay at Cypress Point, again had an excellent stay and would recommend. We had several interactions with your staff - all were excellent. Prompt. Courteous. Got the job done right and the first time!

C.G., Cypress Pointe Resort

We really enjoyed our stay at the resort & thinking of coming back next year.

Adam, Clover Ridge Resort

The room was immaculate, spacious and comfortable. The staff was accommodating from the beginning of our stay to the end.

Edgewater Beach Resort

I feel very fortunate to have purchased this timeshare unit in a great resort and fine beach location. We and our friends look forward to our annual visit. Keep up the Good Work!

Fort Lauderdale Beach Resort

Hilton Head Island is a true American treasure and Player's Club is a huge part of that for my wife and me.

Mr & Mrs J.R.M. PhD, Player's Club Resort

We had so much fun! Loved the pool area, the views and hikes!

Powder Ridge Village

We can't say enough positive about the staff! All were helpful and went out of their way to ensure our needs were met.

Powder Ridge Village

This was a wonderful place to spend a week. The staff is great and the units well maintained.

Powder Ridge Village

This resort is superb and the units are really good. We were made very welcome and were comfortable for the whole week. We have stayed in lots of timeshare resorts and this is in our top 5; it is a piece of paradise on Cape Cod.

Jayne and Michael, Riverview Resort

Our stay has been wonderful! We loved the grounds. The room was very comfortable with a beautiful view. Every aspect was perfect!

Ray and Tess, Riverview Resort

Very clean, river view was great, cleaning staff were lovely, front desk staff were helpful and pleasant. Grounds in back are beautiful. It is so peaceful here. Perfect for relaxing.

Patty and Kevin, Riverview Resort

I just wanted to tell you how BEAUTIFUL the grounds were and the pool at Sanibel Beach Club. Everybody was commenting on how lovely everything was.

MT, Sanibel Beach Club

Location, location, location! This place has it all. Everything is close by and the resort people are friendly and very helpful. We would definitely go back again.

Maggie O., Windward Passage Resort